Do you want to be a part of an exciting journey and are you looking for a challenge within the pharma sector in a newly established affiliate?

The Nordic Operations Supervisor, under the guidance of the Nordic Operation Manager & Market Access Lead, is responsible for the organization and co-ordination of office operations on a day-to-day basis plus has responsibility for key areas as follows:

• Commercial Administration
• Operational support for tenders and contracts
• Customer Service
• Supply Chain and Logistics (including forecasting, stock management, deliveries from supplier and to end-customers)

Main tasks and responsibilities:

• Customers, such as pre-wholesaler, wholesalers, public or Private hospitals
• The client’s Nordics’ staff, such as Key Account Managers, Market Access Lead and Marketing and Sales Managers
• Accountants, for expense management, monthly and annual reporting
• Provide high standard of Customer Service
• Manage sales and marketing materials: Approval process, creation and distribution to the sales team
• Comply with instructions and timescales as defined in our SOPs
• Promptly deal with/distribute incoming post and info emails
• Make sure that the Copenhagen office is running smoothly and the team is feeling great
• Person of contact for maintenance, purchasing equipment, furniture, cell phones, computers and more
• Manage company calendar – advise colleagues when their respective tasks are due and record completion of task. Report any delays or non-completion
• Support Nordic Operation Manager & Market Access Lead and S&M manager with rolling forecasts, stock management and coordination between the affiliate, headquarter, pre-wholesalers and local wholesalers
• Manage all sales and marketing materials: Approval process, creation and distribution to the sales team
• Support the sales team in all Nordic countries
• Book hotels, flights, transfers, meeting rooms and hospitality as required, this may include arranging travel for Key Opinion Leaders and dealing with associated payments & required documentation

Qualifications:

• Relevant education or experience working in and international environment
• Good communication and organizational skills
• Strong team player
• Ability to build strong relationships with key stakeholders
• Understanding of the pharma industry is an advantage
• Fluency in English and one of the Scandinavian languages, oral and written
• Experienced in Microsoft Office

For further information please contact Christian Hill at Hill Consult – chm@hill-consult.dk or +4570271510